Warranty & Repair Policy

Covered under Warranty

This warranty of the Product extends for a period of 12 months for the official unit(s) commencing from the date of purchase written on the warranty card issued by Phone Zo Technologies.
This warranty covers the handset only. There is no warranty on allied accessories such as Battery, Charger, and Earphones.

Our Eco Products come with 7 days check warranty.

Not Covered under Warranty

Any defect arising due to misuse of the unit, damages due to liquid ingress, or physical abuse, or normal wear and tear will not be covered by this warranty.
The warranty is void if the unit is tampered with, altered or repaired by unauthorized persons, and if the warranty seal on the unit is broken.
The warranty is void if the Mac number & IMEI of the unit is deleted, defaced or altered rendering it difficult to identify the instrument.
Damages caused to the unit, by accidents, lightning or any other acts of God are not covered by this warranty.
Burns due to any reason like power failure or severe voltage surge will not be covered under warranty.
The box with serial number must be preserved during the whole warranty period.
Customer will be required to present warranty card and retailer’s receipt when handing over unit for repair or maintenance under warranty.